over 18 years experience in Credit Management
Expert credit collection
so you can focus on your business
A tailor-made service
Debt collection can take up valuable time and resources. Kirsty O’Brien Credit Control will provide you with qualified and bespoke debtor support, allowing you to focus more on your business goals.
With over 18 years experience in Credit Management, Kirsty O’Brien M.C.I.C.M. BA (Hons) Credit Management will tailor your credit control service to suit your needs, making sure that your accounts get the attention and expertise they deserve to get the best collection outcome for your company.
Top benefits of the service
Improved efficiency of your Credit Control through dedicating time and expertise to your debtors
Increased Cash Flow
Better cash flow through keeping on top of your debts from point of sale to collection
Focus On Business
More time and resources to focus on your business goals
Building positive working relationships with your clients
Savings of money and ownership that would otherwise be consumed if choosing an outsourcing company
Reduced Covid Impact
Minimised impact of Covid-19 on your cashflow through accelerated and more efficient query resolution
INCLUDED IN THE SERVICE
Chasing debts on behalf of your company to let you dedicate time and resources to more business critical tasks.
Focus on the collection of your debts to pick up queries early before they become due.
Maintenance of the lines of communication between you and your customer, keeping you fully informed about your customers at all times.
Flexible and customisable service to suit your business needs.
Facilitating your business in creating a healthy, manageable position of your debtors.
How we can work together
The working relationship I have with my clients is paramount. My work is based on transparency, honesty and integrity. My processes are flexible and streamlined to cause minimum disruption to the processes you have in place. Here are a few examples of how I can work with you:
I can work as though I am part of your business so clients are not affected by the transition or I can use my own email address.
You can provide me with a spreadsheet of accounts to be chased and I will send you feedback on each account on a daily, weekly or monthly basis.
Depending on your business needs and volume of debt, I can either target the oldest or highest values.
Goods / Service queries, copy invoices and credit note requests will be referred back to your business.
I have a polite and courteous, yet firm communication manner which will help the collection process from your important clients.
I will constantly monitor outstanding invoices. I will also issue a formal letter if needed, based on a consultation with you.
Your data and confidential information will be protected at all times.
why choose kirsty o’brien?
During my career in Credit Management, I improved Days Sales Outstanding in the challenging Europe, Middle East and Africa regions whilst building strong and lasting relationships with customers, even ensuring payment priority over other competitors.
I identify changes to policies and processes resulting in a more efficient and streamlined Credit Control function.
I have a passion for Credit Management that shows in both my commitment and the work I do. My experience and professional qualifications will give you the expertise needed for your credit control requirements.